Once I have ordered my ISPO CARD, when and how will I receive it?
After you have ordered your personal ISPO CARD it will be printed quickly and sent to you via the postal service.
Orders received only a short time before trade show opening can not be mailed, and will be available for pick-up at the ISPO CARD Service Counter at the West Entrance.
Order deadlines are as follows:
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Orders from Germany: January 19th, 2012
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Global orders world wide: January 9th, 2012
Where are the shuttle bus stops at the airport?
The airport shuttle bus stops are located directly in front on Terminal 1, Area 1 (00 and 30) and Z (Central Area), and Terminal 2. The shuttle bus stops are clearly identified. The shuttle bus will take you from the airport directly to the New Munich Trade Fair.
For more information please refer to http://www.messe-muenchen.de
What happens if I lose or forget to bring my ISPO CARD?
If you lose your ISPO CARD please contact us immediately. We will then invalidate your old ISPO CARD and issue a new ISPO CARD which will be mailed to you. Please note that we reserve the right to charge a 25 EUR replacement fee.
If you forget to bring your ISPO CARD to a trade show in Munich, please go to the ISPO CARD Service Counter at the West Entrance. The service personnel will check whether you are the owner of a valid ISPO CARD and will provide you with a ticket to the event. Please note, that without the physical ISPO CARD you will be unable to take advantage of any discounts or vouchers.
Is an ISPO CARD transferable?
No. Your ISPO CARD is personalized and can only by used by you. Our partners have been advised to ask for official identification in addition to verify the ISPO CARD.
How long is my ISPO CARD valid?
Once you have ordered your ISPO CARD it will be valid for three consecutive ISPO trade shows. Eligible ISPO trade shows include ISPO MUNICH, ISPO BEIJING and ISPO BIKE. The booklet of vouchers is valid for one calendar year as shown. For more information please refer to our official terms and conditions.
Am I required to register for the trade shows?
If you have an ISPO CARD you no longer have to register before the trade show. You can use your ISPO CARD to access the trade show directly by passing through the turnstiles.
Do ISPO CARD discounts and partners change?
We do our best to keep discounts and vouchers for the trade fair center valid as long as possible. However, small changes may occur. Such changes are printed in the quarterly ISPO CARD newsletters which are sent to ISPO CARD holders, and are also note at www.ispocard.com.
Discounts and vouchers for benefits in Munich and environs may change slightly every year. We strive to offer discounts for accommodations, gastronomy and leisure time activities every year; however, the partners may vary. The final partners and benefits will be listed at the ISPO CARD website www.ispocard.com and in the ISPO CARD voucher booklet.
Who is my contact if I have any questions concerning ISPO CARD?
ISPO CARD holders and those interested in ISPO CARD please call the VIP Hotline at +49 89 949-11 388
Am I eligible to purchase an ISPO CARD?
Every ISPO trade show visitor is eligible to purchase an ISPO CARD. Detailed criteria on the circle of eligible industry professionals can be found here.
How do I redeem the ISPO CARD discounts?
If you wish to redeem a discount or voucher, simply show your ISPO CARD, and remove the discount coupon or voucher from the voucher booklet and present it to the appropriate partner. Please note that our partners have been advised to ask for official identification for security reasons.
How can I become an ISPO CARD partner?
Are you the owner of a hotel, restaurant, bar or recreational facility in Munich and environs and want to become an ISPO CARD partner? Please contact ispocard@messe-muenchen.com, (0049 – 89) 949-20 166.
