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 ISPO ACADEMY Zawoja 2016
ISPO ACADEMY Zawoja 2016.
ISPO ACADEMY Poland
October 12-13, 2016

Zawoja 2016

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Description

On October 12 and 13, 2016 Poland will once again be in the focus at ISPO ACADEMY. The ISPO ACADEMY Conference will take place in Zawoja in the Krakow area, in southern Poland.

Polish Sports Retailers, Journalists and Industry Professionals can once again expect two informative days with this year’s focus topics, E-Commerce developments, Staff Management, Retail Marketing strategies and Customer Service.

Schedule

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October 12, 2016 | Retail Day

10:30–11:30

Customer Service Standards

Paweł Wojciechowski, B&O Navigator

11:45–12:45

Tough customers - how to handle it?

Paweł Wojciechowski, B&O Navigator

13:10–14:10

Managing Complaints

Paweł Wojciechowski, B&O Navigator

15:10–16:10

How to sell a Premium Brand?

Maximilian Nortz, BLACKYAK

16:10–16:30

Visual Merchandising Project – one year on

16:45–17:45

Social media as a real support for sales – is it possible?

Emilia Łosiewicz, Łukasz Belowski, Projekt 77

18:15–19:45

PANEL DISCUSSION

Powered the Polish Outdoor Group and ISPO:
Women’s roles in the Outdoor Industry – Women as mangers and customers
Future of Outdoor Retail – Monobrand Shop, Outlet or Multichannel Specialist?

20:00–24:00

Evening Get-Together, ISPO Grill & Chill Party

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October 13, 2016 | Industry Day

10:30–11:00

ISPO 2017 Highlights – the latest on ISPO the shows and services

Christoph Rapp, ISPO Team

11:00–12:30

An Exhibition Stand that sells

Jerzy Osika, Promedia

12:00–14:30

General Assembly of the Polish Outdoor Group

12:50–13:30

How to choose the right Strategy to enter the Chinese Market

Jennifer Doung, HuginBiz

13:30–14:30

How to sell at Amazon – New Perspectives for the Internationalization of Polish Brands

Marc Kock, Ultrapower

15:30–16:30

Export subventions – national funds and regional programs

Monika Kiedrowicz, ProExpo

16:30–17:30

Social Media in modern Marketing–How to build up an Online Culture

Emilia Łosiewicz, Łukasz Belowski, Projekt 77

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